Navigating international shipping regulations and customs procedures can be overwhelming. Whether you’re importing goods into Kenya or exporting products across Africa and beyond, one thing is clear: you need a reliable partner who understands the system inside out.
At Acceler Global Logistics, our custom brokerage services are designed to take the stress out of shipping. Here’s everything you need to know.
What Is Custom Brokerage?
Customs brokerage refers to the process of clearing goods through customs barriers for importers and exporters. It involves documentation, taxes, duties, inspections, and compliance with government regulations.
Without the right expertise, your cargo can be delayed, fined, or even confiscated.
The Challenges of Cross-Border Trade
Importing and exporting goods isn’t just about moving cargo — it’s about meeting requirements.
Some common challenges include:
- Incorrect HS codes that result in overpaying taxes
- Missing or inaccurate paperwork leading to shipment delays
- Unfamiliarity with Kenyan and regional regulations
- Changes in duty rates or exemptions
- Communication breakdowns at the border
These issues can slow down your supply chain and cost your business money.
How Acceler Solves These Challenges
Here’s how Acceler’s custom brokerage service ensures your shipments are cleared smoothly and efficiently:
| Challenge | Our Solution |
|---|---|
| Complex customs paperwork | We handle all documentation and electronic clearance on your behalf |
| Delayed cargo at borders | Our on-ground agents fast-track clearance processes |
| Hidden taxes and duties | We help you calculate accurate duty costs upfront |
| Risk of non-compliance | We ensure your shipment complies with Kenyan law and international trade rules |
| Lack of visibility | We provide real-time updates on customs status |
Our Expertise & Licenses
We are a licensed customs agent in Kenya and work closely with:
- Kenya Revenue Authority (KRA)
- Kenya Ports Authority (KPA)
- KEBS, and other regulatory agencies
We also have a team of trained customs professionals who are constantly updated on the latest import/export rules and tariffs.
What Does Our Brokerage Process Look Like?
- Pre-shipment Consultation
We advise you on HS codes, valuation, permits, and duties before shipping. - Documentation Review
Our team checks all invoices, packing lists, licenses, and certificates. - Customs Clearance Submission
We file entries electronically, manage queries, and follow up with border authorities. - Duty Payments & Release
We calculate payable duties and taxes and help ensure smooth cargo release. - Final Handover or Delivery
Once cleared, we arrange final transport or pickup at your convenience.
We Serve Across the Region
While based in Nairobi, Kenya, Acceler supports:
- Import/export operations in Mombasa Port
- Air freight at JKIA
- Cross-border clearance into Uganda, Rwanda, and Tanzania
- Transit goods through the Northern Corridor
We are a one-stop shop for regional and international shipments.
Who Needs Custom Brokerage Services?
Our brokerage services are ideal for:
- Importers/exporters of goods
- eCommerce businesses
- NGOs and humanitarian shipments
- Construction and manufacturing companies
- Medical and pharmaceutical suppliers
If you’re moving goods in or out of East Africa, we’re the team to talk to.
Why Clients Choose Acceler
Here’s why businesses trust our custom brokerage services:
- Fast clearance process
- Transparent duty calculations
- Reduced risk of penalties
- Experienced and licensed brokers
- Real-time shipment updates
Ready to Clear Your Goods Stress-Free?
Whether you’re importing raw materials, finished goods, or specialized equipment, Acceler is here to handle the heavy lifting.
Contact our customs team today and avoid unnecessary delays, fines, or frustrations.
Visit us at Acceler Towers, JKIA, Nairobi.
